PRIVACY POLICY
Last updated: July 16, 2026
North State Coatings ("we," "us," or "our") provides concrete floor coating services in Raleigh and the Triangle, NC. This policy explains what information we collect through northstatecoatings.com, our phone line, and our text messaging program, and how we use it.
Information We Collect
- Contact details you provide when requesting a quote: name, phone number, email address, and town.
- Project details you share with us: the type of space, approximate size, and any notes about the job.
- Usage data collected automatically through cookies and analytics tools (pages visited, device type, referral source) to understand how our site is used and to measure advertising.
How We Use Your Information
- To prepare and deliver your quote, answer questions, and schedule work.
- To follow up on your request by phone, email, or text message.
- To send occasional offers or updates about our services, where you have agreed to receive them.
- To operate, measure, and improve our website and advertising.
SMS / Text Messaging Terms
When you opt in to text messages from North State Coatings (by checking the SMS consent box on our quote form, submitting our website chat widget, or texting us first) you agree to receive text messages from us about your quote, scheduling, service updates, and occasional promotions.
- Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to cancel and unsubscribe. Reply HELP for help, or contact us at contact@northstatecoatings.com or (919) 372-3844.
- Consent to receive text messages is not a condition of purchasing any goods or services.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, excluding the service providers who operate our messaging platform on our behalf.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate (our website host, CRM and messaging platform, and analytics/advertising tools) and only as needed to provide our services, or where required by law.
Data Retention & Your Choices
We keep lead and customer records for as long as needed to serve you and meet legal obligations. You may request access to, correction of, or deletion of your information at any time by emailing contact@northstatecoatings.com.
Contact
North State Coatings · Apex, NC
contact@northstatecoatings.com · (919) 372-3844